Pioneer Shift
  • Home
  • About
  • Services
  • Contact
Book a Session
  • Home
  • About
  • Services
  • Contact

Terms of Use

Last updated: January 2024

Agreement to Terms

By accessing or using the Pioneer Shift website at pioneer-shift.com ("Website") and our services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Website or services.

Description of Services

Pioneer Shift provides public speaking coaching, presentation training, and related educational services for entrepreneurs and business professionals. Our services include individual coaching sessions, group workshops, intensive programmes, and related materials and resources.

Use of Website

You may use our Website for lawful purposes only. You agree not to:

  • Use the Website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the Website
  • Interfere with or disrupt the Website or servers
  • Transmit any viruses, malware, or other harmful code
  • Collect or harvest any information from the Website
  • Use the Website for any commercial purpose without our permission

Booking and Payment

When you book a service through our Website:

  • You agree to provide accurate and complete information
  • You authorise us to charge the payment method you provide
  • Prices are in British Pounds (GBP) unless otherwise stated
  • All prices are subject to change without notice
  • Payment is due at the time of booking unless otherwise agreed

Cancellation and Refunds

Our cancellation policy is as follows:

  • Cancellations made more than 48 hours before a scheduled session will receive a full refund
  • Cancellations made within 48 hours of a scheduled session may be rescheduled but are not eligible for refund
  • No-shows are not eligible for refund or rescheduling
  • We reserve the right to cancel or reschedule sessions with reasonable notice

Rescheduling

You may reschedule a session with at least 48 hours notice at no additional charge. Rescheduling requests made with less than 48 hours notice may be accommodated at our discretion. Sessions may be rescheduled a maximum of two times.

Intellectual Property

All content on this Website, including text, graphics, logos, images, audio, video, and software, is the property of Pioneer Shift or its content suppliers and is protected by UK and international copyright laws.

Materials provided as part of our services, including presentations, worksheets, and recordings, are for your personal use only. You may not:

  • Reproduce, distribute, or publicly display our materials without permission
  • Modify or create derivative works from our materials
  • Use our materials for commercial purposes
  • Share access credentials or materials with third parties

Confidentiality

We treat all information shared during coaching sessions as confidential. We will not disclose your personal information or the content of your sessions to third parties except as required by law or with your consent.

You agree to keep confidential any proprietary methods, techniques, or materials shared with you during our services.

Recording and Testimonials

Sessions may be recorded for your personal review and development. These recordings are provided to you and are not shared without your consent.

With your permission, we may use feedback, testimonials, or case studies in our marketing materials. We will always seek your approval before using any identifiable information.

Limitation of Liability

Our services are educational in nature. While we strive to provide valuable training and coaching, we cannot guarantee specific outcomes or results. Success depends on many factors including your commitment, practice, and circumstances.

To the fullest extent permitted by law:

  • Pioneer Shift shall not be liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount paid for the specific service giving rise to the claim
  • We are not liable for any loss of business, profits, or opportunities

Disclaimer

Our Website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

Indemnification

You agree to indemnify and hold harmless Pioneer Shift and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Website or services or your violation of these Terms.

Links to Third-Party Websites

Our Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over and are not responsible for the content, privacy policies, or practices of third-party websites.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Pioneer Shift regarding the use of our Website and services.

Contact Information

If you have any questions about these Terms of Use, please contact us at:

Pioneer Shift
47 Charlotte Street
London W1T 1RS
United Kingdom
Email: [email protected]

Pioneer Shift

Empowering entrepreneurs to communicate with confidence, clarity, and conviction.

Quick Links

  • Home
  • About Us
  • Our Services
  • Contact

Legal

  • Privacy Policy
  • Terms of Use
  • Cookie Policy
  • GDPR

© 2024 Pioneer Shift. All rights reserved.

Privacy Terms Cookies

We use cookies to enhance your experience. By continuing to visit this site you agree to our use of cookies. Learn more